*1. Directs daily operations including decision-making, response to problems, identifying errors and taking corrective action. Demonstrates technical expertise.
*2. Contributes to good employee relationships and provides for staff development. Performs employee performance appraisals.
*3. Adheres to proper resource allocation and coordination. Ensures maximum efficiency in use of personnel. Controls departmental supply expense.
*4. Demonstrates and encourages innovation and creativity. Responds to changes in clinical laboratory medicine. Motivates and educates staff to challenge traditional operational methods, i.e., scheduling, processes, etc.
*5. Manages and shares daily workload. Uses time wisely. Provides a productive atmosphere. Manages specialty areas and/or assignments in compliance with general laboratory standards.
*6. Demonstrates thorough knowledge of test methodologies and quality control. Develops, writes, reviews and implements procedures and policies. Prepares laboratory for inspections. Prepares reports as needed.
*7. Maintains good communication with laboratory leadership, pathologists, co-workers, team members and customers. Demonstrates an awareness of patient/client expectations and seeks to always satisfy. Provides a productive atmosphere. Supports the Hospital and Laboratory administrative and management teams. Displays effective supervisory skills and talents.
*8. Demonstrates proficiency in all laboratory computer related tasks. Provides training to employees as necessary.
*9. Ensures that all instrument maintenance is performed and documented. Administers to all established quality control procedures. Troubleshoots instruments effectively, when appropriate.
*10. Understands and participates in laboratory QA plan, safety policies, emergency preparedness plan and infection control plan.
*11. Understands/respects laboratory billing compliance plan. Adheres to guidelines set forth in Lab Billing Compliance Plan. Attends Annual Billing Compliance Training and Annual Ethics Training. Understands and adheres to patient security and confidentiality standards.
*12. Initiates and documents patient teaching, including family and /or significant others. Demonstrates knowledge and skills necessary to provide care and assess data appropriate to the age of the patient served.
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• Post ID: 30818738 dc