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Posted: Wednesday, February 22, 2017 11:35 AM

Job Description:/h3:

JOB TITLE :
Leasing/Recertification Specialist

SCOPE and PURPOSE

The
Leasing/Recertification Specialist is responsible for the leasing, marketing and maintaining positive resident relations of multi:family residential apartments. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Regional Director.

Duties and Responsibilities

Duties and responsibilities may include, but not limited to:

Leasing

:Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).

Immediately record all telephone and in:person visits on appropriate reports.

Files own guest cards and maintain according to established procedures.

:Inspect models and available market ready, and communicate related service needs.
:Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
:Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
:Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.

Ensure apartment is ready for resident to move:in on agreed date.

:Immediately follow:up on prospects that did not close and attempt to close sale again.
:Secure new residents signature(s) on appropriate paperwork prior to move:in. Orient new residents to community.

Assist in monitoring renewals. Distribute and follow:up on renewal notices.

:Monitor advertising effectiveness. Gather information about market competition in the area and file.

Represent the company in a professional manner at all the times.

Administrative

:Accept rental payments and give immediately to the appropriate party.
:Provide receipt of funds received from resident.
:Post funds to residents account, or immediately give to appropriate person.
:Maintain current resident files.
:Maintain and record daily inspections for the community.
:Distribute all company or community:issued notices.
:Maintain accurate monthly commission records on leases and renewals.
:Assist management team with other various tasks as required.
:Consistently implement policies of the community.

Resident Retention

:Receive all telephone calls and in:person visits. Listen to resident requests, concerns and comments.

:Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.

:Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Request.

:Maintain open communication with supervisor(s), as well as residential staff.

:Contribute to cleanliness and curb appeal of the community on continuing basis.

:Assist in planning resident functions. Attend functions and participate as host for any functions as directed.

Neighborhood Marketing

:Participate in outreach marketing activities on a regular basis to obtain prospective residents.
:Advise residents of referral concessions (if permitted).
:Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.

Distribute newsletters, pamphlets, flyers, etc.

Conduct market surveys and shop competitive communities.
Safety Responsibilities:

Learn and ensure compliance with all company, local, state and federal safety rules.

Ensures that unsafe conditions are corrected in a timely manner.

Additional Responsibilities:


Attend all classes or company functions as required.

All other duties as assigned.


Qualifications

*Minimum 3 years apartment management experience

*LIHTC experience : Previous tax credit experience and deep kn

Source: http://www.tiptopjob.com/jobs/63861705_job.asp?source=backpage


• Location: District Of Columbia

• Post ID: 27031321 dc
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