Home > Washington D.C. jobs > Washington D.C. customer service

Posted: Friday, November 3, 2017 5:21 PM

Description: Target is one of the world's most recognized brands and one of America's leading retailers. And we wouldn't be that way without top notch customer service and team members dedicated to our guests. Wherever guests shop with us, we work hard to ensure their Target shopping trip is always enjoyable and exciting. As a Guest Service Attendant, you manage the front end and are the face of what we stand for. You'll always look for opportunities to go above and beyond guest expectations and be there to help the team with the tough questions. You'll help guests feel the difference in their Target shopping experience because it's frictionless, inspiring and rewarding. Most of all, you'll create a friendly and welcoming environment that generates Target love and loyalty among guests.

Qualifications: Welcome every guest in your own authentic way, show guests to the shortest line and quickly resolve any questions they have. Work with the GSTL to identify myGuest trends and understand what is causing guest friction. Proactively identify guest needs by being accessible and visible at the front of store, respond to alerts immediately, and call for LOD if needed. Talk to guests about loyalty drivers to ensure they are making the most of their trip. Ensure service areas are never above a 1+1 standard of one guest being checked out and one guest waiting, always apologize for the wait. Ensure check lane supplies including bags, cash and receipt tape are full at the start of each shift and replenish any supplies needed throughout the shift.

Associated topics: assist, assistance, information technology, information technology support, network, support analyst, support specialist, technical support specialist, technician ii, technician iii


• Location: District Of Columbia

• Post ID: 40422217 dc is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017