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Posted: Sunday, February 4, 2018 9:51 PM

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?


Provides support to the Sales and Group Solutions team, Marriott properties, Group Sales offices and the Global Sales Organization to monitor system data (e.g. CI/TY) and facilitates its integrity. Maintains data quality standards for the global applications with 26,000+ users, increasing to 50,000+ users by year end 2018. Responsible for system ID provisioning. Perform system data remediation for designated Marriott sales, event management and revenue management systems.

CANDIDATE PROFILE - Education and Experience


2+ years' work experience (clerical, financial support, systems support)

Knowledge of Marriott sales systems (CI/TY, SFAWeb, or ISAC)

High school graduate


Property Sales/Event Management/Revenue Management experience

Strong computer skills/aptitude

Analytical and audit skills

Detail-oriented and organized

Solid writing skills


Supports systems deployment processes with user identification, initial set up of user access, profile maintenance and inactivations communicated by end users through Request Center form submissions

Maintains associate agreements submitted through Request Center

Performs associate inactivations/reactivations based on training compliance report results

Removes designated obsolete attachments in the system

Performs break-fix tasks to ensure that opportunities can be finalized

Researches emails returned as undeliverable and inactivate associates as appropriate

Facilitates the movement of system activities by submitting requests through ServiceNow

Contributes to maintaining data quality standards

Creates and maintains generic accounts for properties to track social business

Collaborates with other SGS team members to ensure data is consistent across all systems

Creates and maintains associate access records for sales systems

Creates and maintains position records within sales systems, including organizational hierarchies

Performs user/account data maintenance, merging duplicate account and contact records within sales systems

Supports data management hotlines dedicated in coordination with the management and investigation of system incidents

Other duties as assigned



Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace

Communication - Conveys information and ideas to others in a convincing and engaging manger through a variety of methods

Problem Solving and Decision Making - identifies and understands issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions; develops and evaluates alternatives and solutions, solves problems, and chooses a course of action

Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values

Managing Execution

Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members

Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action and goes beyond what is required

Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed

Building Relationships

Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships

Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards

Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential

Generating Talent and Organizational Capability

Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives

Learning and Applying Professional Expertise

Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others

Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges

Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

o Troubleshooting - Determining causes of mechanical or technological operating errors and deciding what to do about it

o Mechanical - Basic knowledge of machines, computers, tools and other equipment, including their designs, uses, repair and maintenance

Basic Competencies - Fundamental competencies required for accomplishing basic work activities

o Basic Computer Skills - using basic computer hardware and software (e.g. personal computers, word processing software, Internet browsers, etc.)

o Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues

o Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences

o Reading Comprehension - Understanding written sentences and paragraphs in work-related documents

o Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Associated topics: broker, home sales, property, property agent, property broker, property sales, real estate, real estate agent, realtor, residential


• Location: Bethesda, District Of Columbia

• Post ID: 45445952 dc is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018